Shipping and Returns

  FOR US CUSTOMERS:

It is our goal to have all orders shipped within 3 days of purchase. Your order will be shipped with USPS and tracking details will be emailed to you once your order has been shipped.

FOR INTERNATIONAL SHIPPING:

Timeframes may vary from country to country. Please allow 15-20 days for your order to arrive to you.

Be aware there may be mail delays that are outside of our control due to Covid-19, and during holiday peak seasons.

Once a package is sent, it can not be intercepted. If a package is returned to us due to incorrect address, additional postage fees will be inquired by the customer.

 RETURN & EXCHANGE POLICY 

Customer satisfaction is our #1 priority. If for any  reason you are unhappy with your purchase, please email us within 48 hrs (2) days of receipt and we will try our best to remedy the situation.

All our products are made to order and we do not refund for change of mind. It is imperative that you ensure you have your order correct before finalizing your purchase.

Should you have any questions, please email us at jiraiessentials@gmail.com